Tobacconist University (TU) has introduced TUECOM, a fully customizable, standalone e-commerce platform built specifically for certified retail tobacconists. Designed to give retailers complete ownership of their online store—rather than relying on third-party platforms—TUECOM offers a streamlined, cost-effective way to compete in the premium tobacco mail-order space.
The $6,500 package includes:
- Custom-designed website with advanced cigar filtering, Certified Cigar Reviews, and built-in rewards program
- Hosting and security for the first year, plus SSL certification and regular backups
- Six-month access to a product image and description database
- Integrated credit card processing for “card-not-present” tobacco sales
- Transactional and re-targeting email tools to boost repeat business
- 3rd-party age verification to support compliance and reduce fraud
- Advanced shipping, coupon, and promotional features
The platform is ready to launch in as little as 4–6 weeks, and retailers own their site outright after delivery, with the freedom to hire any developer for future upgrades. Optional POS integration with Clover or Square is available for a one-time fee.
Annual maintenance costs average around $4,000, covering hosting, plugins, and mandatory credit card certification. TU emphasizes that while e-commerce requires ongoing effort, it can be a critical tool for retailers with out-of-town clientele, tourist traffic, or customers looking to stay connected after visiting in person.
Availability is limited and open only to TU Certified Tobacconists, with priority given to CRTs. Interested retailers can contact jorge@tobacconistuniversity.org or call 609-651-2311 for more information.
Current members of the Premium Cigar Association (PCA) are eligible for discounts on certifications from Tobacconist University (TU). For more information, click here.