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Crowned Heads Expands Tennessee Waltz Line with New Vitolas and Updated Look

Crowned Heads Expands Tennessee Waltz Line with New Vitolas and Updated Look

by Premium Cigar Association | Nov 13, 2025 | Press Releases

Crowned Heads has announced the long-awaited expansion of its celebrated Tennessee Waltz line — a cigar that has served as both a tribute to the company’s home state and a cornerstone of its identity since debuting in 2014. For the first time in the brand’s 11-year...
How to Achieve Excellence in Customer Service

How to Achieve Excellence in Customer Service

by Premium Cigar Association | Nov 12, 2025 | Feature

Excellent customer service in today’s competitive environment is characterized in many ways. After interviewing, visiting, and reading with some of my favorite customer service gurus I came up with “Mary’s Top 10 Customer Service Tips.” Some of the all-time great...
Duran Cigars Returns to the U.S. Market, Marking a New Era for the Family-Owned Brand

Duran Cigars Returns to the U.S. Market, Marking a New Era for the Family-Owned Brand

by Premium Cigar Association | Nov 12, 2025 | Press Releases

After several years of international expansion across Europe and Asia, Duran Cigars has officially returned to the United States. The relaunch marks a new chapter for the boutique cigar maker—anchored by its newly opened headquarters and distribution center in Miami’s...
Scandinavian Tobacco Group Q3 2025: Handmade Cigars Show Stability as New Strategy Nears Launch

Scandinavian Tobacco Group Q3 2025: Handmade Cigars Show Stability as New Strategy Nears Launch

by Premium Cigar Association | Nov 12, 2025 | Press Releases

Scandinavian Tobacco Group (STG) released its third-quarter 2025 results, reporting net sales of DKK 2.4 billion (≈ $340 million), down 3 percent year over year but holding steady on an organic basis with 0.3 percent growth. The handmade cigar category—home to brands...
In Response to PCA And CRA Coalition Litigation, California Issues Modified Rules

In Response to PCA And CRA Coalition Litigation, California Issues Modified Rules

by Premium Cigar Association | Nov 10, 2025 | State News

After legal challenges from the Premium Cigar Association (PCA) and the Cigar Rights Of America (CRA) in state and federal courts addressing the California Unflavored Tobacco List regulatory scheme, the Attorney General of California has started a process to make...
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