World-class training at the speed of retail designed specifically for the needs of today’s tobacconists!
PCA educational resources are designed for you and your staff to learn, understand, and implement best practices to help you streamline processes, cut costs, capture more revenue, and maximize profits.
With a blend of live, in-person seminars, workshops and events, coupled with online webinars and on-demand courses, PCA educational resources will keep you up-to-date on the latest techniques and technologies, new laws and regulations to keep you 100 percent compliant, and positioned to compete and thrive in today’s market.
Webinars
Our Tobacconist Webinar Series provides a viable online learning resource to all retailers and employees. The PCA brings world-class retailers, business and legislative experts, and other instructors on topics most relevant to you. Each webinar is archived and available to current PCA members.
Tobacconist University
Tobacconist University (TU) is the independent academic institution that educates, certifies, and promotes retail tobacconists – since 1996. TU develops and administers online education and certification programs for tobacconists, manufacturer’s representatives, and consumers.
Discounted & Free Tobacconist University Certifications for PCA Retail Members:
– Certified Cigar Sommelier Tobacconist (CCST): one free certification for every one purchased as well as discounts for multiple certifications.
– Certified Retail Tobacconist (CRT): free CRT certifications for CCST with a $50 online exam fee.
The PCA strongly encourages our Retailer members to take advantage of this generous professional development opportunity for the advancement of their employees, not to mention their stores’ profitability!
Workshops
PCA’s all-new in-person workshops offer valuable educational experiences for retailers. Each workshop is led by an expert facilitator and is held in small groups to enhance peer-to-peer learning. These are specifically designed to help retailers learn from each other in order to provide real-world, impactful learning that can be implemented immediately.